Question 1

Where can I take my amplifier in?

Accepted Answer

Currently, I usually work from Jabbeke, West Flanders. Delivery/pickup is by appointment only; I do not have a physical store or opening hours.

Question 2

How long does it take for the repair to be completed?

Accepted Answer

On average, we try to complete all repairs within 2 weeks, depending on how busy we are and whether or not parts are in stock. Some minor repairs are even carried out the same day or within a few days!

Question 3

Do you also repair transistor and digital amplifiers?

Accepted Answer

Transistor en digitale versterkers zijn zeker welkom. Echter zijn sommige versterkers zo gebouwd, dat herstellingen zeer moeilijk zijn of economisch niet interessant. Ik sta echter altijd open voor een (goedkoop) onderzoek op voorhand, om dan samen te beslissen of we al dan niet verder gaan met de herstellingswerken.

Question 4

Do I need to bring my speaker cabinet?

Accepted Answer

No, this is not necessary. If you are certain that the problem is not related to the speaker (quickly checked by playing it with another amplifier), it is sufficient to bring in only the amplifier.

Question 5

Help! I have a performance tonight!

Accepted Answer

In emergencies, we will always try (if possible) to find a solution to get you on your way quickly.

Question 6

What will the cost of the repair be?

Accepted Answer

We are always transparent with the customer to estimate the repair costs as accurately as possible in advance. The 'bench fee' is €40 for starting the diagnosis, after which you can decide whether we proceed with the repair based on the estimate. For example, bulbs are never replaced 'just like that', but are always measured and assessed based on sound and microphony.

Question 7

Can I also just buy new bulbs from you?

Accepted Answer

Feel free to contact me, I always have many tubes in stock.

Question 8

Can I have an amplifier built at Dries' Amp Service?

Accepted Answer

Feel free to contact me regarding the possibilities. However, I always work with quality materials and do not use (cheap) kits whose prices are often misleading. In many cases, such kits will require modifications to ensure everything works correctly, meaning you ultimately end up in the price range of a 'professional' construction, under the motto of 'you get what you pay for'.

Question 9

Do you always replace the tubes during maintenance?

Accepted Answer

No, because amplifier tubes have become so expensive, I will always thoroughly evaluate the tubes and measure them if necessary before replacing them, to ensure that the costs do not escalate unnecessarily.

Question 10

Can you restore a vintage amplifier without compromising its originality?

Accepted Answer

I have a large number of parts for the restoration of vintage Fender and Marshall amplifiers. I also have a good network for sourcing (rare) parts. However, this will only be applied in consultation and for amplifiers where it truly makes sense.

Frequently Asked Questions